Returns

We are very keen on choosing products, packing and delivering it. In some extreme cases there might be some errors. In such cases we are open to accept the query from you.

Customers can cancel the order before shipping and return the goods if they find any damage / some issue in quality. In such cases products with same value will be shipped again to you.

In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given. For any product the refund will be processed once the returned product has been received by the seller.

General Rules for a successful Returns

  • Items will be returned in original / received condition.
  • You can communicate to customer care through mail (info@aranipattu.com) or call (9600618990) to place return queries. Upon consideration you can send it across or we will be collecting it again which will be decided by customer care team.
  • Order cancellation can be made at customer care through mail (info@aranipattu.com) or through phone (9600618990).
  • If we are not able to deliver due to wrong address or non availability during delivery, then you may need to pick up the product. Since we are providing free delivery services, its not possible to deliver more than once.
  • If we find the customers guilty on transactions / returning by any customer then we will discard the order or returns will not be taken.
  • Any products returned by you will be evaluated by our product quality team and only if eligible can be decided for replacements.